The customer service at Brown Haven has been very positive. Just finished our 1 year follow up and Troy Thomas was extremely helpful and went over and above to personally help out with any repairs needed. We love our new home and love Brown Haven! 

If I ever have to build a home again, I would go right back to Brown Haven. Everyone says building a home is a nightmare. This was not at all. Great company and great builder!

Today is our one year anniversary of moving into our Brown Haven home in Ellijay.  I wanted to thank you personally for calling my husband and me one and a half years ago to offer assistance on getting our land released to us so BH could start building.  I would also like to commend Troy "Brown" Thomas.  From start to finish he has been a joy to work with.  His customer service was exceptional, he's friendly, efficient and has a good follow up to any of our questions or requests. He's certainly an asset to the BH team and our experience was very positive with him as well as you and all of your office staff in Ellijay.  Thank you again and keep up the great work!!

Working with Brown Haven Builders has been such a pleasure. I get to see first hand the quality of products and designs that go into their homes. Every single client of their raves about Brown Haven's building techniques, quality of products, and the care they have their customers. It is such a pleasure to do business with this company and to photograph such beautiful homes.

As with any custom home being built, you are likely to run into a few issues. At the end of the day, I feel like we have a beautiful home, quality construction and a fair price. We would hire them again to build for us.