As with any custom home being built, you are likely to run into a few issues. At the end of the day, I feel like we have a beautiful home, quality construction and a fair price. We would hire them again to build for us.

The customer service at Brown Haven has been very positive. Just finished our 1 year follow up and Troy Thomas was extremely helpful and went over and above to personally help out with any repairs needed. We love our new home and love Brown Haven! 

Today is our one year anniversary of moving into our Brown Haven home in Ellijay.  I wanted to thank you personally for calling my husband and me one and a half years ago to offer assistance on getting our land released to us so BH could start building.  I would also like to commend Troy "Brown" Thomas.  From start to finish he has been a joy to work with.  His customer service was exceptional, he's friendly, efficient and has a good follow up to any of our questions or requests. He's certainly an asset to the BH team and our experience was very positive with him as well as you and all of your office staff in Ellijay.  Thank you again and keep up the great work!!

Absolutely phenomenal from the beginning of the custom home building process to the end! Very professional, and very easy to work with. Great communication and attention to detail. When you hire Brown Haven, you get an entire TEAM working with you to ensure you have the home of your dreams. What are considered "upgrades" for many companies, Brown Haven includes in their basic package (2x6 exterior walls, granite countertops, custom cabinetry, super energy efficiency - the list goes on!) I can't wait for my home to be finished and move in!

If I ever have to build a home again, I would go right back to Brown Haven. Everyone says building a home is a nightmare. This was not at all. Great company and great builder!