Meet Our New Customer Care/Warranty Team!

From the start of your new home process to years after you’ve moved in, your satisfaction is our biggest priority. That’s why we recently created an entire department devoted to your warranty experience with us. Say hello to our brand newcustomer care/warranty team!


With a dedicated team of warranty experts, we’re able to provide service unlike any other. Because what you experience before you move into your custom home should be just as smooth as everything you experience next. We’ve got you covered.


Meet Our Team:


Darren TierneyCustomer Care/Warranty Department Manager

Darren proactively schedules a 60-day visit and an 11-month visit for our warranty technician to personally walk your home. Fun fact: Darren lives in a Brown Haven home!




Troy ThomasTrade Contractor Liaison/Warranty Service Technician

Troy has been working in construction for over 35 years, and loves the closeness and commitment of his team. He’s the main warranty contact and completes all warrantable items. 




All of our Brown Haven homes are built specifically for a happier, healthier life. That’s why our new team promises security and peace of mindbefore you move in — and long after. Sit back, relax, and enjoy the ride… your new home, expertly built for luxury, comfort, and flexibility, is where your greatest adventure begins.


For more information about our new customer care/warranty department, please contact us at 706-514-4447. We can’t wait to get started!



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